Legal
What personal data we collect through markedine.com, why we collect it, and what rights you have under Thailand’s Personal Data Protection Act B.E. 2562 (2019).
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Markedine Co., Ltd. is a restaurant marketing agency based in Bangkok, Thailand. Our address is 1112/25 Sukhumvit Road, Phra Khanong, Khlong Toei, Bangkok 10110, Thailand.
For anything relating to this policy, contact us at info@markedine.com or +66 (0) 83 554 5422.
This policy explains what personal data we collect through markedine.com, why we collect it, and what rights you have under Thailand’s Personal Data Protection Act B.E. 2562 (2019).
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Information you give us. When you request a free audit, book a discovery call, or contact us, we collect your name, email address, phone number, restaurant name, and anything else you choose to tell us in the message field.
Information collected automatically. Your IP address, browser type, device, pages viewed, time on page, and the site that referred you. We collect this through cookies and similar technologies.
Information about your business. If you engage us for an audit, we review publicly available information about your restaurant — your Google Business Profile, website, social accounts, and third-party listings. This is public information, not data we obtain from you.
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We use your information to:
Where we send marketing communications, we do so on the basis of your consent. You can withdraw that consent at any time.
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We do not sell your personal data.
We share it with service providers who help us operate our business: HubSpot (CRM and forms), Google (Analytics and Ads), our website hosting provider, and email delivery services. These providers process data on our instructions.
Some of these providers are located outside Thailand, which means your data may be transferred abroad. We take reasonable steps to ensure appropriate safeguards are in place for such transfers.
We may also disclose information where we are required to do so by law.
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Client records are held for the duration of the engagement plus seven years, to meet accounting and tax requirements.
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Under the PDPA you have the right to:
To exercise any of these rights, email info@markedine.com. We will respond within 30 days.
You also have the right to lodge a complaint with Thailand’s Personal Data Protection Committee.
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We use cookies that are strictly necessary for the site to function, along with analytics and marketing cookies that help us understand how the site is used and measure the performance of our advertising.
You can control cookies through your browser settings. Disabling some cookies may affect how parts of the site work.
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We use reasonable technical and organisational measures to protect your personal data. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
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Our services are provided to businesses. We do not knowingly collect personal data from anyone under the age of 20.
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We may update this policy from time to time. Material changes will be posted on this page with a revised date.
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1112/25 Sukhumvit Road, Phra Khanong, Khlong Toei, Bangkok 10110, Thailand
Questions About Your Data?
If you want to know what we hold, correct it, or have it deleted, email us and we will handle it within 30 days.